I changed the format of my site... I think it's all right. Definitely a lot brighter, and possibly easier to read.
All the stress about my exam has hampered my concentration abilities at work. So many times I've had to ask people to repeat stuff - what's your name? And your address?? And why are you here?? First thing I do when I pick up the phone is get a pen and piece of paper ready so I don't seem totally incompetent. What's worse is that we have a lot of regulars that come in with their dogs (usually greyhounds) and I have to ask the surname of about 98% of them because I just cannot recall it. These are people who are here 2, 3 times a week. Bah.